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FAQs
Your Account
4
Why am I not able to see any assignments?
What do the job colors mean in KnowledgeTRAK?
How is my shopper rating calculated?
How may points do I need to advance to the next level?
Your Reports
4
Why can’t I submit my report?
Why haven’t my jobs been rated?
How do you rate my job?
What can I do to improve my rating?
Your Payment
6
I am done with my job, when do I get paid?
Why hasn’t the reimbursement been added to my Job Fee yet?
How do I request for my payment?
When and how do I receive my payments?
What is the cutoff date for requesting for payments?
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